Like you, I’ve bought my fair share of shoddy products and had work performed I was disappointed in through the years. I can’t stand when I get that sinking feeling in my stomach that I was taken advantage of! I decided to run my company differently and to hold my team to a higher standard. As soon as you become a customer, you will be given my direct personal contact information. I’m going to ask and trust you won’t bypass my team unless you’ve been disappointed. If you ever have that sinking feeling with us, I want you to contact me personally, directly and I promise I will make things right. This time you have my word I will work diligently to ensure your experience with us is different.
Justin Wilson
Owner, American Irrigation Repair
If you are not completely 100% satisfied with our Risk Free 20 Point System Analysis and Tune Up, I will refund your money 100% in full. Here’s how it works: After we perform our analysis and before you hire us to do any recommended repairs or troubleshooting, simply tell my team member you were not satisfied and you are off the hook – I pick up the tab you owe nothing.
No legal speak here; just simple talk. If you are an ongoing prepaid club tune up customer and a repair or installation we made or installed ever breaks due to a failure of our workmanship, we provide the labor to repair the item at no charge to you, ever. Contact us, let us know what the failure is and we will take it from there. We promise to get you back up and running quickly so you will not be without your system for long.
IMPORTANT: Any modifications to your system WILL NOT void your warranty!
If anything we repair breaks due to a defect in the materials or labor we provided within the first year after we performed the work we fix it again, free of any charge to you.
If anything we repair breaks due to a defect in the materials or labor we provided within the first six months after we performed the work we fix it again, free of any charge to you.
All complete new systems we install are completely covered from end to end of the system for a period of 1 full year. This means if anything breaks due to a defect in the materials or labor we provided it’s our problem, call us let us know what happened and we zip someone out there to fix it quickly.
All products and components purchased from us have a trade warranty in which the product manufacturer will provide us with a replacement product if the product is defective. Minimum manufacturer warranty periods are generally controllers & valves 2 years, heads 2 years.
We will pay to repair any utilities that we damage that are clearly marked prior to us beginning the job, and were correctly installed. To take advantage of this warranty, simply ensure that all utilities are marked prior to our beginning the requested work. Dig Tess (call – 811)
There are a couple that are obvious. Damage caused by lightning, mowers, vehicles & equipment, construction activity, freezing temperatures, and water that contains dirt, rocks or debris are not covered under warranty.
