Top notch customer service and appreciated Teamwork provided by the American Irrigation Technicians - Abraham V., and Filiberto V., for the outstanding attention to details, working as a Team when inspecting each of the sprinkler heads, the irrigation lines and ensuring the control boxes are in good condition and that I shouldn’t have any problems when the Texas weather takes a turn for the bad stuff this Winter.
The American Irrigation Office Staff is always personable, attentive and knowledgeable, too.
The Irrigation Repair Technicians, Abraham V., and Filiberto V., were totally professional, and their company vehicle was well stocked with the necessary replacement parts, and they took the time to assess and address each of my concerns that I had pointed out, which I was very appreciative.
Thank YOU to the entire American Irrigation Teams and especially for having well-trained and polite Irrigation Technicians like Abraham V., and Filiberto V., who actually cares about what they are doing, listens to their customer(s), then takes the necessary time to address and adjust/repair the system.
Happy and very satisfied customer with peace of mind knowing my aged Irrigation System is always in good hands.
Brenda
Response from the owner:Wow, Brenda—we are truly blown away by this review. Thank you so much for taking the time to share such thoughtful and detailed feedback, and thank you for being our customer. Your words genuinely mean more to us than you know.
You may not have known this, but it really warms our hearts to tell you that Filiberto and Abraham are a father-and-son team. Hearing your praise for their teamwork and care makes it even more special. We’re especially proud of Abraham and are hopeful he continues learning and growing into a full technician soon, guided by his dad’s experience and work ethic.
We also truly appreciate your kind words about our office staff and the overall experience. Knowing you feel confident and at peace heading into the winter with your irrigation system is exactly why we do what we do.
Thank you again for your trust, your encouragement, and your support. We’re grateful to have customers like you.
Justin & Ashly Wilson